An AI agent that answers customers
It takes messages from WhatsApp, Telegram, Instagram and the website, answers based on company information, qualifies the request, logs it in the CRM and hands over to a manager only the cases that need a person.
AI agents, chatbots for WhatsApp and Telegram, system integrations and custom software that take repetitive tasks off your team. The latest AI models where the task calls for them, classic code where it is enough.
Example flow: AI agent, CRM and documents
Your answers go straight to WhatsApp. In return you get a preliminary analysis: which processes are worth automating first, which solution fits and how it connects to the tools you already use.
What do you want to automate first?
How many people are on the team?
What do you use for work now?
How much time does the team lose on repetitive tasks?
What industry is the business in?
Where to send the plan?
Enter your name and a contact (phone or Telegram).
The button opens WhatsApp with the request already filled in.
The request is ready
If WhatsApp did not open, write directly to +373 67 35 83 21.
Every repetitive task is a process. A clearly described process can be handed to a system that works fast, accurately and non-stop, while the team gains time for clients and growth.
Typical processes that can be handed over to a system. Every solution is built around the company’s actual processes and tools.
It takes messages from WhatsApp, Telegram, Instagram and the website, answers based on company information, qualifies the request, logs it in the CRM and hands over to a manager only the cases that need a person.
Data from invoices, PDFs and photos is extracted, checked and sent straight to the accounting system, ERP or Excel.
Every request from the website, ads or messages lands in the CRM with its source, and the manager is notified instantly.
The client picks a time in the chat, the calendar updates and a reminder goes out on its own before the visit.
Data from the CRM, accounting and advertising comes together in a dashboard or a weekly report.
Order dashboards, price calculators, quote generators and other apps built exactly around how the team works.
One person responsible for the whole cycle: process analysis, choice of technology, development, integration and support.
Agents built on the latest AI models that answer customers, work with company documents, fill in the CRM and carry out multi-step tasks.
Bots that handle orders, bookings and frequent questions, with a handover to an operator when a person is needed.
CRM, ERP, accounting, Google Sheets, website, messengers and payments connected to each other: data moves on its own, with zero manual copying.
Web apps, internal dashboards and calculators built exactly around the company’s process, for tasks where AI isn’t needed.
Extracting data from invoices, contracts and scans, checking it and transferring it to the accounting system.
Dashboards and reports that update themselves from the CRM, accounting and advertising, with alerts on deviations.
Analysis of workflows and lost time. An automation plan that starts with whatever saves the most.
Request an auditAt every stage it is clear what is being built, what is being tested and what result comes next.
A conversation with the team, a process map and a list of repetitive tasks, with the time lost on each.
Result: automation planA first version on a real process, tested by the team before full rollout.
Result: validated solutionDevelopment, connection to existing systems, testing and team training.
Result: automated processMonitoring, adjustments and automating the next processes on the same foundation.
Result: a system that grows with the businessLatest-generation AI models handle the tasks that need understanding: text, voice, documents.
Simple, repetitive tasks get solutions that are stable, fast and cheap to maintain.
The solution connects to your existing CRM, accounting, website and messengers.
Scope, stages and documentation are set out in writing.
AI agents, integrations and software that take over repetitive tasks, with results measured in hours saved and errors avoided.

Business process automation from Chișinău with AI agents, integrations and custom software, for small, medium and large businesses.
Every project is led personally by Iulian Gitea: over 5 years in marketing and digital, plus hands-on experience building his own tools: AI content generators, order dashboards, analytics dashboards and AI chatbots. That shapes the approach: every automation starts from the real business process and is measured in time saved.
The cost depends on the complexity of the process and the integrations and is calculated after the audit. Every project starts with a clear, stage-by-stage estimate.
Process analysis and a prioritised automation plan.
AI agent, chatbot, integration or software built around the company’s process.
Monitoring, adjustments and automating the next processes.
* Scope, stages and cost are set in the contract.
Send a request and get a preliminary analysis: what can be automated, with which solution and how much effort it takes.
Most repetitive tasks with clear rules: replies to customers, data entry, invoices and documents, reports, bookings, notifications and moving data between systems. The audit shows what is worth automating first.
The cost depends on the complexity of the process, the number of integrations and the volume of data. The estimate is made after the audit, stage by stage, and the terms are set in the contract.
An AI agent is a program built on a language model that understands messages and documents, uses company information and takes actions: it answers customers, fills in the CRM, makes bookings and sends quotes. It works non-stop and hands over to a person the cases that need a decision.
The latest models from the top providers, chosen for the task: text, voice, documents or images. When a task doesn’t need AI, the solution is built on classic code, which is simpler and cheaper to maintain.
In most cases, yes. Solutions connect through APIs, webhooks or file exchange to the systems the company already uses: CRM, ERP, accounting systems, Google Sheets, website, WhatsApp, Telegram and others.
Data security is discussed from the start: access is granted at the minimum needed, and the solution is built on infrastructure the company chooses. Confidentiality terms are set in the contract.
Yes: from sole traders to large companies. For a small business, automation usually starts with the single process that saves the most time.
With a request and a process audit: the repetitive tasks are identified, the effort is estimated and a solution is proposed. After approval come the prototype and the implementation.
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